Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Stout Advisory, a website accessibility compliance service operated by Prince Holdings LLC (“we”, “us”, or “our”), a Delaware limited liability company. By using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

Stout Advisory performs automated accessibility audits of websites against the WCAG 2.1 Level AA standard. The Service includes free compliance assessments, paid remediation (self-service fix guides and done-for-you fixes), and optional ongoing monitoring.

Scans are performed by loading your website in a headless browser and analyzing the rendered page for accessibility violations. No data is modified, no accounts are created, and no persistent changes are made to the target website during the scan.

You must be at least 18 years of age to use the Service. By using the Service, you represent that you are 18 or older and have the legal capacity to enter into these Terms.

You must own or have explicit authorization from the owner of any website you submit for scanning or remediation. By submitting a domain, you represent and warrant that you are the owner of the website or have the owner's permission to have it scanned and, if applicable, modified for accessibility compliance.

If you purchase the done-for-you remediation service, you grant us collaborator or staff access to your website through your platform's built-in invitation system. We do not request or accept login credentials (username and password). You agree to:

• Grant the appropriate level of editor access required to fix accessibility violations (typically Administrator or Website Manager role).
• Review and approve changes we make during the remediation process.
• Revoke our access after the engagement is complete.

We will only modify elements necessary to resolve documented accessibility violations. We will not modify your site's content, branding, or functionality beyond what is required for compliance.

You agree not to use the Service to:

• Scan websites you do not own or are not authorized to test.
• Use scan results to threaten, extort, or coerce any party.
• Automate, scrape, or abuse the Service in ways that place excessive load on our infrastructure.
• Impersonate any person or entity or misrepresent your affiliation.
• Use the Service for any purpose that violates applicable law.

Paid services are offered at the following rates:

• Self-service fix guide -- $150, one-time. Non-refundable after delivery.
• Done-for-you remediation -- $500, one-time. Non-refundable after work has begun. If we are unable to resolve a documented violation due to platform limitations, we will notify you and adjust the scope accordingly.
• Monthly monitoring -- $79/month. Includes a monthly re-scan of your website and a updated fix guide documenting any new violations introduced since the previous scan. You may cancel at any time; cancellation takes effect at the end of the current billing period. No partial-month refunds.

All payments are processed by Stripe. Prices are in USD and do not include applicable taxes. You are responsible for any taxes imposed by your jurisdiction.

Compliance reports reflect the state of the target website at the time of the scan. Findings are generated through automated analysis and may occasionally contain false positives or miss certain issues that require manual testing to detect. Reports are for informational purposes only.

Stout Advisory is not a law firm and does not provide legal advice. Our reports document technical compliance status against WCAG 2.1 Level AA. We do not guarantee that a compliant scan result will prevent legal action, nor do we guarantee that every accessibility issue will be detected by our automated tools.

It is your responsibility to verify that remediation work meets your requirements. We are not liable for any outcome resulting from your decision to act or not act on our findings.

If you operate a website and do not want Stout Advisory to scan it or contact you, email admin@prince-holdings.com and we will add your domain to our exclusion list and your email to our suppression list within 48 hours.

We may send unsolicited commercial email to business owners at publicly available email addresses to offer a free accessibility assessment. These communications comply with the CAN-SPAM Act (15 U.S.C. 7701 et seq.) and include our physical mailing address, clear identification as a commercial message, and instructions to unsubscribe. Unsubscribe requests are honored within 48 hours.

The Service, including all software, design, text, and branding, is owned by Prince Holdings LLC. Compliance reports and fix guides generated for you are yours to use for your own remediation purposes. You may not redistribute, resell, or publish reports without our written consent.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT SCANS ARE COMPREHENSIVE, THAT ALL ACCESSIBILITY ISSUES WILL BE DETECTED, OR THAT REMEDIATION WILL PREVENT LEGAL ACTION.

AUTOMATED ACCESSIBILITY SCANNING IS NOT A SUBSTITUTE FOR A COMPREHENSIVE MANUAL ACCESSIBILITY AUDIT OR LEGAL REVIEW.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PRINCE HOLDINGS LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

You agree to defend, indemnify, and hold harmless Prince Holdings LLC from and against any claims, damages, losses, and expenses arising out of or related to: (a) your use of the Service in violation of these Terms; (b) your submission of a website you are not authorized to scan or modify; (c) your violation of any applicable law.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law provisions. Any dispute shall be resolved exclusively in the state or federal courts located in Delaware.

We may suspend or terminate your access to the Service at any time for conduct that violates these Terms. Upon termination, your right to use the Service ceases immediately. Sections 11, 12, 13, and 14 survive termination.

We may update these Terms from time to time. Changes are effective when posted on this page with an updated effective date.

Questions about these Terms:

Email: admin@prince-holdings.com